"Francie has a knack for drilling to the core and helping define the key metrics."
— Kim Prack, Human Resources Leader, ModSpace
"EBPMs quickly produced heightened productivity and performance in my organization. Coupled with Francie's professionalism and passion for her work, the results far surpassed my expectations."
— Lezlee J. Westine, President and CEO, Personal Care Products Council
"Francie does an exceptional and entertaining job in delivering her educational content, and I highly recommend her classes."
— Daniel Buksa, JD, CAE, Associate Executive Director, Public Affairs, Academy of General Dentistry
"I attended the training session taught by Francie Dalton. It was the best training I have been a part of since I have been at AF&PA.
Not only is she an excellent instructor, but the subject was just what we need from two different points of view.
First, she really teaches us how to perfect goals, objectives and action plans. She shows us how to get it right.
Second, her program will help us improve our performance review system and thereby improve the morale of our staff.
She helps us set a clear path to follow and ensure that our work is judged in the fairest way possible.
Her program is just what the doctor ordered."
— American Forest and Paper Association (AF&PA)
Henson Moore, then-CEO
"Using the EBPM methodology made it more straightforward to align annual goals to key desired outcomes on the front end.
And when it came to the end-of-year performance review process, the whole management team commented on how much easier it was to evaluate
how we are doing against key expectations with EBPMs in place. They are making a continuing difference in our organization."
— Marty Saggese, Executive Director, Society for Neuroscience
"American Chamber of Commerce members thought that your workshop on Evidence-Based Performance Measures was packed with valuable information that would
assist in strengthening the foundation of their organizations. Also, your style of instruction was very engaging, which makes you a highly effective trainer.
Thank you for everything!"
— American Chamber of Commerce, Cairo, Egypt
Hisham Fahmy, CEO
"Francie, I couldn't be more pleased. The goals-and-objectives-setting process has worked out exactly as I had hoped it would do.
Do not doubt for a moment that I have learned a lot from you. Thank you!"
— Advanced Medical Technology Association (AdvaMed)
Pam Bailey, then-President (now CEO of Grocery Manufacturers Association)