Accelerated Problem Solving

*Pre-approved for 3 hours of General Credit by the Human Resources Certification Institute

How often have you tasked your staff with solving a problem, only to see it re-emerge repeatedly? How often have you experienced excruciatingly slow or suboptimal problem solving due to the emotionalism of your staff or your board members?

Using real workplace problems drawn extemporaneously from the audience, this session demonstrates the utility of imposing a structured process on the problem solving function. Highly interactive and grounded in the priorities of the audience, this session helps attendees bridge the gap between problem solving theory and practical application, equipping them to act meaningfully and quickly on causes rather than on symptoms.

Attendees will learn to use classic problem solving tools which hasten and heighten clarity of analysis, reveal opportunities for developmental delegation, and expedite the identification and implementation of solutions, including how to:

• Subordinate emotion to process
• Crystallize and accurately articulate problems
• Clarify the components of problems
• “See through” the causes of problems and neutralize those causes
• Facilitate the identification of potential solutions
• Evaluate the likelihood of implementation success
• “Package” recommended solutions
   

This session reveals an intimate familiarity with the complex and varied problems of association managers, and will challenge attendee intellect immediately with its experience-rich, association-oriented, “grounded-in-reality” content.

The greatest benefit to attendees from this session will be the provision of multiple, practical tools which can be implemented quickly and easily to facilitate effective problem solving.

Browse published articles of relevance:

• Emotions in Motion Throw Off Judgment
• Botox for Problem Solving