How much time is wasted daily in your workplace due to behavioral issues? While some executives disesteem what they see as soft stuff, others are realizing they can no longer afford to ignore relationship problems. Emotional and distracting, such problems interfere with productivity and impose negative impacts on business operations.
That’s not soft stuff! That’s millions of dollars in lost productivity and revenue!
By identifying the causal links between your and others’ behavior, Versatility reveals that your success with others is contingent on decisions you make prior to engaging them.
Through candid, real-world descriptions of the toughest-to-deal-with behaviors, you will recognize yourself and colleagues and gain the tools you need to secure prioritized business results.
Versatility is a must-have handbook for every professional, providing a quality of relationship building that evokes and values each person’s strength without simultaneously provoking their weaknesses-a quality of leadership that earns motivation, commitment, loyalty, and partnership.
Phenomenal!!! The ability to interact effectively, build cohesive teams and manage conflict is frequently cited as the most challenging skill set for leaders. ‘Versatility’ provides leaders with practical tools to do just that. Francie’s unapologetic style gets straight to the heart of leadership, in all its dysfunctional glory. Francie includes 360 Degree feedback from colleagues working with each style including:
The Commander:
“He overextends and undersupports us. Unapproachable regarding obstacles that may prevent optimal performance and has zero interest in what it takes to get the job done. Passion is micromanaged out of us every single day. I’m not permitted to think on my own, despite my credentials and experience.”
You’ll learn that the Commander’s Strongest need is for Control, their Decision Method is, “Do it My Way Now,” and their Reaction to Feedback is to Turn the Tables and Attack You.
In this book, you’ll learn how to interact effectively with the Commander, plus seven other leadership styles.
A must-read field guide, I refer to it almost daily. Thanks, Francie!
Her book, Versatility: How to Optimize Interactions When 7 workplace Behaviors Are at Their Worst, is a chilling look at seven personality types. Six are not desirable; the seventh is. With witty cartoon characters and accurate, if aggregated, examples of personalities we all face, Ms. Dalton lays out the challenges and drawbacks of each: The Commander, The Drifter, The Attacker, The Pleaser, The Performer, The Avoider, The Analytical and The Achiever.
Of course, everyone wants to be considered effective, knowledgeable, perceptive, constructive, generous and wise. Those are the traits of the so-called Achiever. I found myself resisting some of what she said because it used stereotypes to work with people. In reality, we are a pool of the above personalities. Some are more dominant than others. In all fairness, Ms. Dalton admits that she is categorizing people to make a point: the workplace environment does not always run smoothly based on people’s annoying behavior. But you can harmonize with your environment (thus, the Chameleon’s Edge) to maximize communication and, ultimately, improve the workplace environment by feeding into people’s strengths while guiding their weaknesses out the door.
We’ve all worked with, managed, or been managed by some talented, hardworking individuals we just couldn’t seem to co-exist with, even though others had no issues. “Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst” explains in easy to understand terms the various personality types typically encountered in the work place (and nearly everywhere else) and how to work with each one. It is now required reading for my team; I’ve given every one of my managers a copy!
With spunk and humor, Francie reminds us that interpersonal success isn’t easy, often doesn’t come naturally, and can chafe severely. Optimizing interactions with others will require your continually renewed commitment. Some of us have to renew our commitment almost daily! If that’s you, don’t get discouraged. Just keep this book close at hand!
A pithy, inside view of behaviors that no one else is willing to be so up-front about. Fluency with what Francie teaches here should be a requirement for all managers!
Priceless wisdom on every page! Educates on how to stop sabotaging your own results! I’m giving a copy to everyone I care about.
Reading this book is a profound, in-your-face experience. It’ll make you re-think the way you interact with others.
Grounded in real life examples and rich with her undeniable frank and direct style, Francie has given us an indispensable field manual for neutralizing even the most challenging workplace behaviors. It cuts through all the scientific double-speak and gives practical advice for dealing with people and situations we all encounter everyday.
Francie’s unique, and often amusing descriptions of the types of leaders will have you immediately recognizing yourself and others in your organization. Luckily, she doesn’t just teach you to recognize leadership styles; she also shows you how to use your style of leadership most effectively. This is a must-read for all who want to improve their leadership effectiveness and enhance their interpersonal skills.
Condenses lessons that are tantamount to multiple careers. Will become a well worn reference in your library.
Francie’s message resonates. All who call ourselves leaders must gain and maintain this critical element of success: interpersonal versatility.
Penetrating, masterful treatment of behavior that no one else is willing to be so up-front about.
You’re in for a real treat! Francie’s book is as substantive, educational and entertaining as her workshops and speeches!