“Francie has a talent for connecting with her audience immediately. They know she understands their perspectives about the situation, whether it involves conflict management, supervision, negotiations, etc. That earned trust opens up opportunities for listening, reflecting, understanding, and most importantly, for practicing these essential skill sets. Her engaging style and highly relevant, innovative workshops on interpersonal skills have been a valuable professional development tool for our organization.” – Liz Rogan
Demonstrates 7 analytical tools that infuse a structured process into the problem-solving function, reliably subordinating emotions and individual interests to the forging of practical solutions.
Whatever the dimensions of suboptimal performance, one of the causal factors is likely the way a supervisor delegates. This course equips attendees to delegate developmentally with intent rather than (albeit unintentionally) delegating divisively.
In an effort not to offend, supervisors and managers can withhold constructive criticism from their employees. Doing so has consequences for both the organization and its employees. This offering equips attendees to deliver criticism in a way that inspires motivation, commitment, loyalty, and partnership.
Clarifies the radial impacts of producing/accepting work that is not decision ready. Equips supervisors with the tools to require decision ready work and teaches staff how to produce it.
Demonstrates how to write explicitly clear goals, objectives, outcomes, and impacts using quantitative and qualitative measures tailored to one’s level of responsibility. Eases outcome evaluation. Illuminates linkage throughout reporting relationships and helps align performance with expectations.
Demonstrates 20 tools for producing comprehensive yet succinct business cases that illustrate integrative analytics and win accelerated decision making.
Provides the perspectives and tools necessary to prevent, respond professionally to, and effectively manage conflict.
Based on interviews with 10 CEOs, this course explores the types of decisions that shape leaders, impact their career trajectories, and establish organizational culture.
Limited to 6 individuals this course provides substantial attention to each individual. Participants engage in multiple exercises and recorded rehearsals with group feedback, and private 1:1 consultations with instructors. Each attendee also reviews and critiques his/hers own recording as homework.
Examines and documents why succession planning is so often stymied, and how to reorient and stabilize the initiative to help ensure successful implementation.
Based on a published case study detailing how a client organization regained over 100 executive hours per week.
This offering provides specific, powerful tools for packaging what we need from disparate others in the workplace such that they want to provide it.
“I attended Francie’s workshop on the importance of “Versatility as a Leader”, for PMI Leadership Institute Master Class (LIMC) Alumni. I found her session engaging and full of energy. No dull moment in her workshop! The tips and tools that she shared will definitely help me become a better leader.” – Zahara Khan